Frequently Asked Questions

This is a very often question every sales representative gets throughout the day. It is case to case, we cannot provide you with the exact answer, because every moving company has the right to create their own rates. That is why some companies might provide discounted rates on weekdays based on their availability, because usually everyone wants to move on weekends. Feel free to ask your sales representative.

We believe you booked a licenced and insured moving company for your local move and that is why if something gets damaged, they will take care of it. You need to start a claim process with your local movers and they will make sure to find the best possible solution for your move.

Weather conditions can’t stop your professional movers from moving. When it’s raining or snowing, they will simply use extra protection for your belongings in order to relocate you safely.

Ikea furniture is usually very light and it can be easily moved by your local movers. We should say that most of the local moving companies are not looking forward to disassembling and assembling Ikea furniture because of its quality.

When to tip the movers and how much should I tip the movers are questions we get from every customer. You are not obligated to tip the movers, because they are having their salary with the moving company you scheduled, but if you are happy with the service they provided it would be very nice to tip them. At the end of the day, it is heavy lifting we are talking about. How much to tip the movers is completely up to you.

You can always ask one of your neighbors or friends to refer some moving company to you, if you know they recently moved and that they were satisfied with the service. If not, just go online and start your research. Type in ‘movers near me’ and check their websites, call them and based on your budget and needs you will be able to decide what local movers are the best for your upcoming move.

Again something that depends on a moving company. Most of the local movers are charging the hourly rates with (usually) 3 hours of minimum. After that rates are prorated either to 15 minute increments or to 30 minute increments. Some moving companies might charge the flat rate. Whatever is the case, you need to be aware of all prices and services that are included in that price.

Usually local movers won’t move anything they think it is unsafe to move and that is fair. You would rather have someone to tell you they can’t move a particular item than try to move it and damage it. Most of the moving companies have weight limits, which is different from company to company. Sales representative that is in charge to guide you through your moving process will ask you if you have anything unusually heavy to report and at that point they will let you know if they can handle it or not.

Every professional local moving company can provide you with both services, packing and moving. Every mover should go through training for both. If you are not sure whether that is the case with your preferred moving company, do not hesitate to ask them.

You can always ask one of your neighbors or friends to refer some moving company to you, if you know they recently moved and that they were satisfied with the service. If not, just go online and start your research. Type in ‘movers near me’ and check their websites, call them and based on your budget and needs you will be able to decide what local movers are the best for your upcoming move.